Support Center

How do I cancel my HOOQ subscription if I paid through iTunes? (Apple iOS devices)

Last Updated: Jan 16, 2018 06:52PM SGT
Oh no, you’re leaving us? :( Would you mind telling us the reason by hitting us up at support@hooq.tv? 

If you subscribed to us through iTunes, below is what you’ll need to do.
 
1. On your iPhone, iPad, or iPod touch, go to Settings > iTunes & App Store.
2. Tap your Apple ID at the top of the screen.
  • NOTE: Make sure that you're logged in to the same Apple ID you used when you subscribed to HOOQ.
3. Tap View Apple ID. You might need to sign in or use Touch ID.
4. Tap Subscriptions.
5. Select HOOQ.
6. Scroll to the bottom and tap Cancel Trial or Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.
7. Tap Confirm.

To contact iTunes Support directly, please check out this link



 
support@hooq.tv
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