Support Center

How to update your operating system or OS (Android)

Last Updated: Nov 28, 2017 07:24PM SGT
  • Go to your Android device’s Setting app.
  • Scroll down, and then select “About device”, “About phone”, or “About tablet”, to open your device’s information screen.
  • Tap “System updates” or “Software updates”.
  • Select “Check now”.

*Note: Update availability is dependent on your device’s manufacturer, as well as your mobile service provider. New updates may not be available; and if there’s an update available, it should begin downloading on your device.
  • Once done, hit “Restart & install”.

*Note: The minimum operating system (OS) requirement is Android version 4.0.3 (ICE_CREAM_SANDWICH_MR1).

Click here for instructions on how to check the operating system (OS) your Android device’s currently running on.

If you’re having trouble, click here to contact us, or send us an e-mail at
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