HOOQ Digital Pte Ltd

How to restart your device (Android)

Restarting the device itself usually solves minor issues with the HOOQ app.

Note though that the process may differ based on actual make and model. Here's the most common way to restart your Android device:
  1. Press and hold the power button of your device until you see an option to restart.
  2. Select “Restart”. Your device will turn off, and then turn back on by itself.
  3. Relaunch or open the HOOQ app.
Just in case your phone is frozen or stuck, here's how to force your Android phone to restart:
  1. Hold the Sleep/Power button and hold the Volume button down at the same time.
  2. Hold this combination of buttons until the Android phone's screen goes blank.
  3. Hold the Sleep/Power button until your phone restarts.

This doesn't work with all Android phones, however. Some require a different combination of buttons to be held at the same time. Best to check with your manufacturer's site or documentation to find the correct combination of buttons.

Need help? Click here to contact us, or send us an e-mail at support@hooq.tv.

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