HOOQ Digital Pte Ltd

How to turn on or turn off subtitles (HOOQ app for Android)

You can enable the subtitles in two ways: via the app's settings or during playback.

Via Settings:
  1. Open the HOOQ app.
  2. Log in to your account. Click here for the steps.
  3. Once you're on the Discover page, tap on the ME icon at the upper right corner of your screen.
  4. Select "Settings".
  5. Choose “Subtitles”. 
  6. Select your preferred language.
    • Most of our subtitles are in one or more of the following languages: English, Bahasa Indonesia, and Thai.
    • The language you selected will be the default subtitle language in every movie and TV show that you will play, but you can change it during playback.
    • If your selected subtitle language does not turn on upon playing a movie/TV show, then that means that it’s not yet available for that video. At the moment, we’re still working on adding subtitles to all content we have in our library.
    • If your preferred language is not on the list, you may contact us here or send an email to support@hooq.tv to request for it. No guarantees whether or not it will be added, though, and when we’ll have it added.
 
During playback:
  1. Open the HOOQ app.
  2. Log in to your account. Click here for the steps.
  3. Once you're on the Discover page, you may search for the title that you want to play or browse our listings by genre and use filters
  4. Tap the movie/TV show that you want to watch.
    • For movies: Tap the play icon (►).
    • For TV shows: Select the Season Number and then the Episode Number > Tap the play icon (►).
  5. Once the movie/episode starts to play, pull up the subtitle/audio menu by tapping the white rectangle (see the image below) at the top right corner of the screen. 
 
 
  1. Select your preferred subtitle language.
    • If you don’t see your preferred language in the list of options, then we don’t have that subtitle language available for that video yet. You may contact us here or send an email to support@hooq.tv to request for it. No guarantees whether or not it will be added, though, and when we’ll have it added.
 
 
  1. Tap the "x" icon at the top left corner of your screen to go back to the movie you're watching.

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