HOOQ Digital Pte Ltd

HOOQ Using Computer

The player shows a black screen or just says "loading" when I try to watch on HOOQ using Chrome

Oh no! Is the HOOQ player stuck on a black screen or the “loading” screen? Sorry about that! :( The black screen you're seeing is more of a visual error, which makes you think that the player is stuck, but the...

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How to check your junk mail on my computer?

Yahoo Log in to your e-mail account. To check your Spam Folder, simply click the Spam folder on the left. Hotmail/MSN Log in to your e-mail account. To check your Junk Folder, simply click the J...

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I am having issue streaming using my computer browser. What can I do to fix it?

Aw snap! Sorry to hear that you are experiencing issues streaming on HOOQ using a computer. Please try the following to fix the glitch: Check if your computer’s operating system is supported. For Mac, ...

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How do I run a traceroute on my computer?

Traceroute is a computer network diagnostic tool for displaying the route (path) and measuring transit delays of packets across an Internet Protocol (IP) network. When you connect to a specific website, Tracero...

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How do I do a ping test?

A ping test is a computer network administration software utility used to test the reachability of a host on an Internet Protocol (IP) network. Ping is used to test your internet speed and quality. It measures ...

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How do I enable Javascript on my computer?

Here's how you can enable Javascript for Google Chrome: Click the Chrome menu icon (3 horizontal lines) on the browser toolbar. Select Settings. On the "Settings" page, click the “Show advanced settings...

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How to search for a specific movie or tv show? (Computer)

We are working diligently to make our website available to other web browsers but, for now, please use the latest version of Google Chrome, Mozilla Firefox, or Opera to get the most out of HOOQ. Here are the s...

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How to stream videos? (Computer)

We are working diligently to make our website available to other web browsers but, for now, please use the latest version of Google Chrome, Mozilla Firefox or Opera to get the most out of HOOQ. Here are the di...

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HOOQ isn’t working on my browser. What should I do?

We are working diligently to make our website available to other web browsers but, for now, please use the latest version of Google Chrome, Mozilla Firefox or Opera to get the most out of HOOQ. How to check if...

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How to restart your computer?

For Macs: Press the power button (or control + eject) on your keyboard, and then, when a dialog box appears, click the restart button. Choose the Apple key, and then click on “Restart”. Or, you may just...

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