Support Center

General About HOOQ

  • What is HOOQ?

    HOOQ is a gateway to a world of unlimited entertainment! Discover our catalog of more than 10,000 movies and ...

    Mar 27, 2017 01:30PM SGT
  • Where is HOOQ available?

    You may get HOOQ’d up when you’re currently in the Philippines, Thailand, India, Indonesia, or Singapore; and ...

    Jul 11, 2017 10:49AM SGT
  • Features of HOOQ

    HOOQ is compatible with devices such as smart phones, tablets and computers. If you want to check if your dev...

    Aug 25, 2016 02:24PM SGT
  • FAQs about our content

    Exciting info about our content! What content is available on HOOQ? We give you unlimited access to over 10...

    May 16, 2017 09:33AM SGT
  • How can I contact HOOQ Support Team?

    Got any inquiries or need help about HOOQ? Below are the ways you can contact us. :) Via Email. This is how w...

    Mar 23, 2017 06:30PM SGT
  • Movie Classification Rating

    MOVIE CLASSIFICATION RATINGS: The classification rating is based from the country where the movies originated...

    Aug 12, 2016 04:39PM SGT
  • TV Classification Rating

    The classification rating is based from the country where the TV series originated. Below are the Television c...

    Aug 19, 2016 12:43PM SGT
  • How to unsubscribe from or resubscribe to HOOQ email promos?

    To unsubscribe from HOOQ email promotions, just click the "here" beside the "To Unsubscribe from future promot...

    Jan 29, 2017 07:18PM SGT
  • SVOD and TVOD – what are these?

    SVOD (Subscription Video on Demand) is basically the content that’s currently available on HOOQ, where you can...

    Jun 22, 2017 12:02PM SGT
  • How often will you update your rentals?

    Fresh titles will be added every month, which will be showcased in our rental section for a given period of ti...

    Jun 22, 2017 12:03PM SGT
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