HOOQ Digital Pte Ltd

General Using HOOQ

What does Mobile Data mean?

Mobile data is technically defined as transfer of data to and from a smartphone or tablet via a cellular carrier. If you subscribed to a mobile data plan through any cellular carrier and the Mobile Data setting...

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How do I power cycle my modem or router?

Weak or intermittent internet connectivity is one of the most common causes of problems when streaming or downloading. One of the best solutions to this is power cycling your modem or router. Here’s how: ...

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Why are my downloads missing?

Oh no! Sorry about that! :( Here are the possible reasons why it could happen: Your device’s cache may have been cleared or deleted (usually for Android phones). You've uninstalled and reinstalled the H...

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How to activate HOOQ subscription via voucher codes

Got a promo code from one of our partner dealers? That’s great! You can easily get HOOQ’d up using your promo code when you follow these steps applicable to your device: .accordion { background-color: #ee...

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How do I link my Singtel TV Set Top Box to my HOOQ account?

You guys wanted to HOOQ up using your Singtel TV Set Top Box. How do you get started? Check out the info below. :) Go to Channel #405 on your Singtel TV Set Top Box. If you have an existing...

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What devices can I use to watch videos on HOOQ?

We’d love to guide you on how you can seamlessly watch videos on HOOQ, so here's a quick snapshot of our supported devices: :) .accordion { background-color: #eee; color: #444; cursor: pointer; ...

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How to clear your mobile browser's cache and cookies?

Are you having issues while watching movies and/or TV shows on HOOQ using your mobile browser? Give clearing cache and cookies in your browser a try to free up some memory on your mobile device and get it refre...

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