HOOQ Digital Pte Ltd

HOOQ using IOS Devices

How do I check my HOOQ app's version? (Apple iOS devices)

Want to know how you can check the current version of the HOOQ app that's installed on your iOS device? Here's how: Make sure your device is connected to the internet. Open the HOOQ app. Log in to yo...

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How do I stream videos? (Apple iOS devices)

Are you ready to get HOOQ’d? :) We’d love to guide you on how you can stream videos on HOOQ. Here are the easy-peasy steps on how to stream videos: 1. Log in to your HOOQ account. Click here for the how-tos....

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How do I play my downloaded videos? (Apple iOS devices)

Playing your downloaded films and episodes is easy as pie! Before anything else, have you updated your app to the latest version? If you haven't yet, click here for the steps. You can watch your downloaded vi...

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How do I turn on or turn off HOOQ over mobile data? (Apple iOS devices)

When your device is connected to the internet through mobile data and you enable this setting, you’ll be using your mobile data to watch and download videos. Here’s the how-to: 1. Log in to your HOOQ account....

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How do I cancel downloading videos? (Apple iOS devices)

Changed your mind and don't want to continue your download? Worry not, it's easy to cancel it. :) First things first, have you updated your HOOQ app to the latest version already? If you haven't, click here f...

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How to cast using your mobile or tablet to TV (Apple iOS devices)

Got a Chromecast? Cool! Read on to learn how you can set it up and then watch your favorite movies on HOOQ. :) First, make sure that your Chromecast device is properly set up. If you have already done so, you ...

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How do I update my HOOQ app? (Apple iOS devices)

Make sure you’re connected to the internet. Open your App Store app. Tap the Updates icon (a square with a down arrow in the middle) at the bottom. On the Updates page, swipe from top to bottom to refres...

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How do I restart my device? (Apple iOS devices)

Press and hold the Power (Sleep/Wake) button, until the red slider appears. Drag the slider to turn your device off completely. After the device turns off, press and hold the Power (Sleep/Wake) button again...

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How do I update my OS (Operating System)? (Apple iOS devices)

Make sure that your device is connected to a power source and connected to the Internet via Wi-Fi. Tap Settings > General > Software Update. Wait for a moment while your device searches for new update...

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How to create an Apple ID?

Using an iOS device, you can create an Apple ID either through the Settings or through the Apple ID website. If this is your first time to create an Apple ID or if there’s no Apple ID that’s signed in to your ...

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