HOOQ Digital Pte Ltd

HOOQ using IOS Devices

How to turn on/turn off subtitles (Apple iOS devices)

You can enable the subtitles in two ways: via the app's settings or during playback. Via Settings: Open the HOOQ app. Log in to your account. Click here for the steps. Once you're on the Discover page,...

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How to log out (Apple iOS devices)

Logging out of the HOOQ app is easy. :) Simply follow these steps: Tap on the “ME” icon at the upper right corner of the screen. Scroll down and tap on “Log Out”. Tap the “Confirm” button.

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How do I uninstall/reinstall the app? (Apple iOS devices)

Do these steps only when you’re encountering issues while using the HOOQ app and if you’ve already tried doing some basic troubleshooting steps (restart the app and your device). Press the Home button to ge...

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How do I enable/disable the offline mode? (Apple iOS devices)

If you've got some downloaded video/s that you'd like to watch offline, knowing how to enable and disable offline mode is a must! Check out the steps below to learn how: 1. Log in to your HOOQ account. Click h...

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How do I set the quality of my downloads? (Apple iOS devices)

You can easily set your preferred download quality via the app settings. :) Here's how: 1. First, log in to your HOOQ account. Click here for the steps. 2. Next, choose your download quality: Once you’re on...

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How do I change the display language? (Apple iOS devices)

We all want to use the HOOQ app with the menu in our preferred language. Setting it up is easy. :) Here's how: First, log in to your HOOQ account. Click here for the steps. Next, set up your preferred displa...

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How do I select the audio language? (Apple iOS devices)

You can set this up either through the app settings or while the video is playing. Here are the easy-peasy steps on how to choose your preferred audio language: 1. First, log in to your HOOQ account. You'll f...

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How do I know more about HOOQ via the app? (Apple iOS devices)

You can easily view the info about HOOQ in the app. Here are the easy-peasy steps on how to view our terms of use: 1. You have the option to either log in (click here for the steps) to the HOOQ app or tap on S...

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How do I go to the terms of use page? (Apple iOS devices)

You can easily view our terms of use in the HOOQ app. Here are the easy-peasy steps on how to view our terms of use: 1. You have the option to either log in (click here for the steps) to the HOOQ app or tap on...

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How do I go to the privacy policy page? (Apple iOS devices)

You can easily view our privacy policy in the HOOQ app. Here are the easy-peasy steps on how to view our privacy policy: 1. If you're not logged in yet, click here for the steps, or skip this step if you're al...

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