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How to manage my device counter (HOOQ app for Android)

Good news! If you have reached the device limit (5 per HOOQ account), you can now manage and log out of your device/s by following the steps below: :) Make sure you’ve updated to the latest app version, th...

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How to manage my device counter (Apple iOS devices)

Good news! If you have reached the device limit (5 per HOOQ account), you can now manage and log out of your device/s by following the steps below: :) Make sure you’ve updated to the latest app version, th...

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How can I cancel my subscription?

We're sad that you're planning to go! :( Can you let us know why you’re leaving HOOQ? Do you have any concerns or issues that you want to discuss first with us? You can send us an email at support@hooq.tv and...

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How do I link my Smart TV to my HOOQ account using Android/iOS devices?

You guys wanted to HOOQ up using your Smart TVs. Now, the long wait is over! We’re excited to let you know that we now have a HOOQ app for Smart TVs, so you will not have to rely on third-party devices to get ...

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Why can't I log in to my account?

Aw, snap! Sorry about that... Here are the possible scenarios why you’re not able to sign in and what you can do: .accordion { background-color: #eee; color: #444; cursor: pointer; padding: 18...

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I'm getting "Error: Account has exceeded device limit". What should I do?

When you’re getting a prompt saying that you’ve already reached the maximum number of devices allowed, you can simply reset your device counter by logging out of your devices. Click the link for the steps that ...

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(Indonesia) How to sign up for a paid subscription using your Android device?

Welcome to the world of unlimited entertainment! :) You can easily get HOOQ'd up to a paid subscription with us, and enjoy our vast collection of movies and shows. Read on to know more. You can pay for a HOOQ...

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