HOOQ Digital Pte Ltd

HOOQ using Smart TV

How to select your preferred audio language? (Smart TV)

You can change the audio language via your HOOQ app settings. Here's how: .accordion { background-color: #eee; color: #444; cursor: pointer; padding: 18px; width: 100%; border: none; ...

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How to update the HOOQ app (Smart TV)

You can update the app via your HOOQ app settings. Here's how: .accordion { background-color: #eee; color: #444; cursor: pointer; padding: 18px; width: 100%; border: none; text-ali...

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How to check your HOOQ app’s version (Smart TV)

Here's how you can check what version of the HOOQ app is installed on your Smart TV: .accordion { background-color: #eee; color: #444; cursor: pointer; padding: 18px; width: 100%; bord...

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How to clear your HOOQ app’s cache and data (Smart TV)

Is your Smart TV slowing down or are you encountering some problems while using the HOOQ app on your Smart TV? If so, clearing the cache and data of your HOOQ app should help. Here's what you'll need to do: .a...

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Is there a download feature on the HOOQ app for Smart TV?

We hate to break it to you, but there's no option to download videos on the HOOQ app for Smart TVs. Sad, we know. :( Only streaming is available. At this time, downloading videos is only available via the HOOQ...

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How to restart the HOOQ app (Smart TV)

Restarting the HOOQ app on your Smart TV will help fix minor issues you're encountering. The steps may vary, depending on the brand of your Smart TV or Android TV box, but here's a general guide: .accordion {...

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How to view your last watched videos (Smart TV)

You can easily view the last videos you watched. Here's how: .accordion { background-color: #eee; color: #444; cursor: pointer; padding: 18px; width: 100%; border: none; text-align...

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I'm getting a message saying the QR code is invalid. What should I do? (Smart TV)

Oh snap! You wanted to sign in, but bumped into some problem with the QR code on your TV? No worries, we got you! :) The "Invalid QR code. Please reload code on TV and try again." message may come up if the QR...

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I'm getting a message saying the TV code is invalid. What should I do? (Smart TV)

Yikes! The TV code on your Smart TV's HOOQ app is not working? :( Don't you worry now. Just read on to know how you can start getting HOOQ'd on your Smart TV. :) The "Invalid TV code. Please reload code on TV ...

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I'm getting a message saying "Error verifying token to link TV. Please try again later." What should I do? (Smart TV)

Oh no! It means that your session has expired if you're getting that message. :( But hey, the fix is easy. :) You'll simply need to refresh your session. Here's how: Go back to the Discover page, then select...

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