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HOOQ Using AIS Playbox

How do I clear the data on my AIS Playbox?

There are times when your AIS Playbox builds up some clutter, which affects its performance and could lead to errors while using it to access HOOQ. Clearing the HOOQ app data will give your AIS Playbox a room ...

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How to turn on or turn off subtitles (AIS Playbox)

The steps to enable and disable subtitles are easy. Here's how: While you're on the Discover page, select "ME" at the top of the screen. Select "Settings". On the right side of the screen, select "SUBTIT...

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How to select your preferred audio language? (AIS Playbox)

While you're on the Discover page, select "ME" at the top of the screen. Select "Settings". On the right side of the screen, select "AUDIO TRACK". A list of available audio tracks will show up. Choose you...

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How can I upgrade my AIS Playbox to the new version?

If you are still using AIS Playbox 912 or older and would like to replace to the new box, you've come to the right place! You have 2 easy options: 1. Contact AIS Fibre call center 1175. 2. Go to https://newf...

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How do I know which version of AIS Playbox I have?

If you're not sure which version is your AIS Playbox, you just need to go to the home page to confirm. If you're seeing this screen, you still have the old version. If you are seeing this screen though, yo...

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How to redeem ticket on AIS Playbox

Got a ticket for rentals? Awesome! Here's how you can use a ticket on your AIS Playbox: Once you’re on the page of the movie you’d like to rent, select “Rent”. Select the “Redeem 1 ticket” button (see im...

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How do I pay for HOOQ's rentals? (AIS Playbox)

The steps to rent a video via AIS Playbox are easy as pie! Here’s how: Select HOOQ. You’ll be auto-logged in and routed Discover page. Select the Rent menu, then choose the movie that you’d like to ren...

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