Support Center

How can I upgrade my AIS Playbox to the new version?

Last Updated: Jun 07, 2018 01:26PM SGT
If you are still using AIS Playbox 912 or older and would like to replace to the new box, you've come to the right place!

You have 2 easy options:

  1. Contact AIS Fibre call center 1175.

  2. Go to https://newfibre.ais.co.th/replaceplaybox, and follow the steps below:
  •     Enter your AIS Fibre ID on Internet No. field
  •     Click on the drop down arrow, you will see different options, choose the one that's available.
 

Enter on Card number or business registration number, (It depends on the one that you will be choosing.) 
  • Click on "Continue"
  • Then read the remarks and if you accept, click on "Confirm"
*Note: There will be a replacement fee of 650 baht (Exclude VAT)
 

Not sure which version of AIS Playbox you have? Check out this link!
 
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