HOOQ Digital Pte Ltd

How to restart the HOOQ app (Smart TV)

Restarting the HOOQ app on your Smart TV will help fix minor issues you're encountering. The steps may vary, depending on the brand of your Smart TV or Android TV box, but here's a general guide:


 

  1. From your Android TV's home screen, select Settings.
  2. Under the Settings menu, select Apps
  3. Select Running apps.
  4. Scroll to the HOOQ app and select it. 
  5. Scroll down and select Force stop, then choose OK.

Once you're done, please restart your Android TV by turning it on and off using the remote that came with it. Then open the HOOQ app again and enjoy watching! :)


  1. Select EXIT button on the remote. 
  2. Once the app is exited and then you select the app again, it will restart.
 


Coming Soon! We'll let you know as soon as HOOQ goes live on LG TV. Please stay tuned. :)
 

  1. Long press on the BACK button on the remote.
  2. Once the app is exited and then you select the app again, it will restart.
 


Not applicable


  1. Using the Fire TV remote, press the Back button to exit from HOOQ app.
  2. Press “Exit”.
  3. Once the app is exited and then you select the app again, it will restart.


 

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