Support Center

I have an Android TV. How do I link it or log in to my HOOQ account?

Last Updated: May 15, 2017 11:36AM SGT
You guys wanted to HOOQ up using your Android TVs. Now, the long wait is over! Finally! We’re excited to let you know that we now have a HOOQ app for Android TVs and Android TV boxes, so you will not have to rely on third-party devices to get HOOQ’d!
 
How do you get started? Check out the info below. :)
 
1. Make sure that:
  • You have the latest version of the HOOQ app installed on:
  • Both your smartphone/tablet (either Android or iOS) and your Android TV are connected to the internet.
2. Launch the HOOQ app on your Android TV, then select "Sign In".
3. On your Android or iOS smartphone/tablet, do the following: 
  • Open the HOOQ app.
  • Make sure that you're logged in. Click here for the steps.
  • Once you're on the Discover page, tap “Me”.
  • Scroll down and select “Link TV”.
  • Tap “Link TV”.
  • To link your Android TV with your account, you can do one of the following:
    • Scan the QR code displayed on your TV screen.
    • Tap on “Enter TV Code”, then enter the 6-digit code shown on your TV screen. Tap the “Link” button. (NOTE: The validity of 1 code is 60 seconds from the time it gets generated. A new 6-digit code gets generated every 50 seconds, so we recommend entering the code quickly.)
4. Once you get a successful confirmation, you can start enjoying HOOQ on your Android TV! :)
 
Click here in case you need a guide on how to stream on HOOQ through your Android TV.  
 
Reminder: Streaming works on up to 2 of your registered devices at one time. If you’ve got 2 devices logged in to your HOOQ account, make sure to log out from one of your devices first, then start streaming using your Android TV. 
 
Oh! Don’t forget that we’re here for you in case you need help, okay? :) Just holler at us at support@hooq.tv or click here to start an email conversation with us. Let’s get you HOOQ'd up! :)
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