Support Center

(Singapore) How to sign up for a paid subscription using your computer?

Last Updated: Oct 16, 2018 11:53AM SGT
We are working diligently to make our website available to other web browsers but, for now, please use the latest version of Google Chrome, Firefox, or Opera to get the most out of HOOQ.

Available payment methods:
 
  • Credit card (auto-renews, we accept those bearing Visa and/or MasterCard logos)
  • Singtel Prepaid (doesn’t auto-renew)
  • Singtel Mobile Postpaid, Broadband, and TV (auto-renews) 
  • Money Online/MOL Gold Points (doesn’t auto-renew)

How much exactly will it cost? Click here to view our rates in Singapore.

If you already have an account with us, you may simply just change your payment method, click here for instructions for the web version of HOOQ.

If you don't have an account with us yet , here’s how to sign up for a paid subscription with us:
 
  1. Make sure you're connected to the internet, and then open a supported web browser. 
  2. Go to our https://www.hooq.tv website.
  3. Click the "WATCH NOW ON HOOQ" button. 
  4. If you want to sign up using your email address:
    • Enter your email address and click on "Done". 
    • Open your inbox and look for an email from HOOQ. Click on "Confirm Email".
    • If you're also using a computer to access your email, the page should route you to the home page after confirming the email. If it doesn't, or you used another device to confirm your email, go back to the HOOQ page and click on "I have verified".
    • Did not receive the verification email? Click on "Resend Email" on the same page.
  5. If you want to sign up using your mobile number: 
    • Enter your mobile number in the specified box, then hit the “Done” button.
    • Select “YES” to confirm that you entered the right mobile number.
      • You’ll receive a 6-digit OTP verification code via text message.
      • If you didn’t receive a code, tap the Resend Code link.
    • Enter the verification code on the HOOQ sign up page, then hit the “Next” button.
  6. Once you’re on the Discover page, click on the user icon at the top right corner of your screen.
  7. Select “Subscription”.
  8. Tap on “Subscribe now”.
    • Since this is your first time to subscribe, you will be offered a 30-day free trial and you can get it as long as you're willing to set up your payment details upfront, then you will be charged once your trial period expires. If you're not ready to share your payment details yet, you can get HOOQ'd to the free 7-day trial instead.



  1. You’ll be asked to select from the different payment methods. Select a payment method that offers a 30-day trial.
  2. Click on "Start your free trial".
  3. Enter your payment details, then click on “Make Payment”.
  4. Follow the prompts until you get a confirmation that your payment is successful. Note that you will be charged once your trial period expires.​


  1. Click the back arrow at the top left of your browser.
  2. Select "Start my 7 day free trial", then you can start getting HOOQ'd! :)


You may subscribe via Singtel by purchasing an eligible Singtel Prepaid Data Plan. You can purchase the plans via hi!Account, *100# or *363.


You may add HOOQ as a value-added service to be charged on top of your Singtel bill.

* To know more about how you can get HOOQ'd through Singtel, you may contact them through the following channels:




support@hooq.tv
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