HOOQ Digital Pte Ltd

How to log in? (Computer)

We are working diligently to make our website available to other web browsers but, for now, please use the latest version of Google Chrome, Mozilla Firefox or Opera to get the most out of HOOQ.

We've also made it easier for you to log in. Below are the easy steps for you to follow, depending on what credentials you registered to HOOQ. 


 

  1. Go to https://hooq.tv
  2. Click "Log in" at the top-right corner of your screen. 
  3. Select "Email". 
  4. Enter your email address, then click Log in.
  5. If it’s your first time to log in, verify OTP sent to your email address, click "Next" and then create your password..
  6. Select "Done". You'll get routed to the Discover page:
 

 

  1. Go to https://hooq.tv
  2. Click "Log in" at the top-right corner of your screen. 
  3. Select your country code, enter your mobile number, then click "Log in”. 
  4. If it’s your first time to log in, verify OTP sent to your mobile number, click "Next” and then create your password.
  5. Select "Done”. You’ll get routed to the Discover page.
 

 

  1. Click on "Singtel Cast Login". 
  2. The Singtel Cast Login page will appear. Enter your Cast email address and password as prompted.
  3. You'll know you're signed in once you get routed to the Discover page. If you see a prompt about accepting HOOQ's terms and conditions, please select "Accept" to continue.
 

 

  1. Click on "Singtel Cast Login". 
  2. Select "Create Cast Account".
  3. Choose the option that describes how you're subscribed to Singtel:​
    • Current Singtel Mobile Subscriber
    • Current Singtel Broadband Subscriber
    • Current Singtel TV Subscriber
  4. Key in your Singtel mobile phone number, then select "Continue".
  5. On the next screen:
    • Enter your email address.
    • Enter your preferred password.
    • Enter the same password in the "Confirm New Password" box.
    • Select "Continue".
  6. Enter the One-Time PIN (OTP) that was sent to the mobile number you keyed in earlier.
  7. You should get a confirmation that you may already use your Cast ID to log in. Select "Continue" and you'll get routed to the Discover page.
  8. If you see a prompt about accepting HOOQ's terms and conditions, please select Accept to continue.
 



In case you need help, holler at us by sending an email to support@hooq.tv or click here to contact us. Make sure to include the email address and/or mobile number you registered to HOOQ. It will help us locate your account and find the fastest way to HOOQ you up. We surely want you to access our content and start watching ASAP! :)

Useful link: Why can't I log in to my account?

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