HOOQ Digital Pte Ltd

How to update your HOOQ account name? (Computer)

We are working diligently to make our website available to other web browsers but, for now, please use the latest version of Google Chrome, Mozilla Firefox or Opera to get the most out of HOOQ.

This feature is not yet in the HOOQ app, but don't you worry, your friendly HOOQ support is here for you! :)

We'd love to help you out with setting up your preferred account name. Just shoot us an email at support@hooq.tv or click here to contact us, and include the following details:

 

  • The complete name you want us to key in to your account
  • The e-mail address you’re using to log in to your HOOQ account
  • The brand and model of at least two (2) devices you’re using to log in to your HOOQ account
  • The mobile number you’ve used to register with us

The second, third, and fourth information are required for verification purposes, which will serve as proof that you’re the account holder, and that you’re authorizing us to modify your account.

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