HOOQ Digital Pte Ltd

(Indonesia) How to sign up for a paid subscription using your computer?

We are working diligently to make our website available to other web browsers but, for now, please use the latest version of Google Chrome, Firefox, or Opera to get the most out of HOOQ.

We also now have different packages available for you depending on how long you'd want to stay HOOQ'd! Click here to view our rates.

Available payment methods:
  • Credit card (one-time or auto-renew, we accept those bearing Visa and/or MasterCard logos)
  • Debit card (doesn’t auto-renew, we accept those bearing Visa and/or MasterCard logos)
  • Carrier billing (XL Axiata, Telkomsel, Hutchison 3, Indosat and Smartfren; doesn’t auto-renew)
  • Through our partners (Telkomsel, Telkom IndiHome, First Media, Grab, XL Axiata)
  • OVO (auto-renews or does not auto-renew)
  • GoPay (auto-renews or does not auto-renew)
  • Google Play (auto-renews or does not auto-renew) - available only on Android

If you already have an account with us, you may simply just change your payment method via the HOOQ app (Android or iOS).
If you don't have an account with us yet, here’s how to sign up for a paid subscription with us:

  1. Make sure you're connected to the internet, and then open a supported web browser. 
  2. Go to our https://www.hooq.tv website.
  3. Click any of our "Sign up" button.
    • If you already have an account, log in first then proceed to step 6.
  4. Sign up using your mobile number or;
    • Enter your mobile number, then create a password.
    • Select option to receive notifications from HOOQ.
    • Click "Next”.
  5. Sign up using your email address.
    • Click "Email”.
    • Enter your email address, then create a password.
    • Select option to receive notifications from HOOQ.
    • Click "Next”.
  6. Click the Menu icon on the upper right corner, then choose "Pricing”.
  7. Click "See more plans" to view all the plans or prices (including benefits and payment options).
  8. Choose the package that you prefer, then select your payment method.
    • If this is your first time to subscribe, you can get a 30-day free trial as long as you're willing to set up your payment details upfront. Note that you will be charged once your trial period expires.
  9. Enter your payment details, then tap “Make Payment”.
  10. Follow the prompts until you get a confirmation that your payment is successful.

  • Via Telkomsel: Check out the Telkomsel website for the available packages and how to register for a Telkomsel package with HOOQ. If you have an active Telkomsel-MAXstream subscription, you can also watch HOOQ content within the MAXstream app (click here for the MAXstream packages).
  • Via Telkom IndiHome: You may visit the IndiHome website for more information.
  • Via First Media: You can get HOOQ service by purchasing a package using the MyFirstMedia app or through your set-top box or Smart Box. For more info, you may visit the First Media website.
  • Via Grab: Using the Grab app, you can purchase a package if you link your OVO Wallet to GrabPay.
  • Via OVO: You can subscribe to a one-time subscription and play HOOQ content on the OVO app.
  • Via XL Axiata: You can get a 3-month free HOOQ subscription if you purchase an XL Postpaid plan. Once the free trial ends, it would renew to a 30-day recurring subscription that costs Rp69k per month. For more info, you can visit XL Axiata website.

You'll need to process the payment using an Android device (click here for the steps).

Note: If you're currently subscribed to a partner plan, you won't be able to purchase another partner plan unless you use a different mobile number/email to sign up a new account.

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