Support Center

How to sign up for a free trial using your computer?

Last Updated: Jan 16, 2019 05:01PM SGT
So you want to get HOOQ'd up and satisfy your movie munchies? You came to the right place! We'd love to welcome you to our HOOQ family. :) 

Oh, and by the way, we have recently updated our look! We are working diligently to make our website available to other web browsers but, for now, please use the latest version of Google Chrome, Firefox, or Opera to get the most out of HOOQ.

You may sign up for a 30-day free trial, as long as you're willing to share your payment details upfront. ​
If you're in the Philippines (PH) or Singapore (SG) and not ready to commit yet, you can sign up for a 7-day free trial. 

Just follow these steps:
 
  1. Make sure you're connected to the internet, and then open a supported web browser. 
  2. Go to our https://www.hooq.tv website.
  3. Click the "WATCH NOW ON HOOQ" button.
    • If you want to sign up using your email address:
      • Enter your email address and click on "Done". 
      • Open your inbox and look for an email from HOOQ. Click on "Confirm Email".
      • If you're also using a computer to access your email, the page should route you to the home page after confirming the email. If it doesn't, or you used another device to confirm your email, go back to the HOOQ page and click on "I have verified".
      • Did not receive the verification email? Click on "Resend Email" on the same page.
    • If you want to sign up using your mobile number: 
      • Enter your mobile number in the specified box, then hit the “Done” button.
      • Select “YES” to confirm that you entered the right mobile number.
      • You’ll receive a 6-digit OTP verification code via text message.
      • If you didn’t receive a code, tap the Resend Code link.
      • Enter the verification code on the HOOQ sign-up page, then hit the “Next” button.
  4. Once you’re on the Discover page, tap on “ME” (user icon) at the upper right corner of your screen.
  5. Select “Subscription”.
  6. Click on “Manage Subscription”.
    • To get the 30-day trial: ​
      • Select a payment method that offers a 30-day trial.
      • Click on "Start your free trial now".
      • Enter your payment details, then click on “Make Payment”.
      • Follow the prompts until you get a confirmation that your payment is successful. Note that you will be charged once your trial period expires.​
    • (PH and SG customers): To get the 7-day free trial: 
      • Click the back arrow at the top left of your browser.
      • Select "Sure, thanks!", then you can start getting HOOQ'd! :)
 
Didn't work? Don't worry, our tech gurus are always down to help! Send us an email via this link.
support@hooq.tv
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