Support Center

How to sign up for a free trial using your computer?

Last Updated: Aug 16, 2017 08:02PM SGT
So you want to get HOOQ'd up and satisfy your movie munchies? You came to the right place! We'd love to welcome you to our HOOQ family. :) 

Oh, and by the way, we have recently updated our look! We are working diligently to make our website available to other web browsers but, for now, please use the latest version of Google Chrome, Firefox, or Opera to get the most out of HOOQ.

You may sign up for a 30-day free trial, as long as you're willing to share your payment details upfront. Don't want to enter your payment details yet? That's okay, you can get HOOQ'd to our free 7-day trial -- no strings attached. ​Just follow these steps:
 
  • Make sure you're connected to the internet, and then open a supported web browser. 
  • Go to our https://www.hooq.tv website.
  • Scroll down until you see the "Start your trial now" button. Click that button.
  • Tap the down arrow and then select your country code.
  • If you want to sign up using your email address:
    • Enter your email address and click on "Done". 
    • Open your inbox and look for an email from HOOQ. Click on "Confirm Email".
    • If you're also using a computer to access your email, the page should route you to the home page after confirming the email. If it doesn't, or you used another device to confirm your email, go back to the HOOQ page and click on "I have verified".
    • Did not receive the verification email? Click on "Resend Email" on the same page.
  • If you want to sign up using your mobile number: 
    • Enter your mobile number in the specified box, then hit the “Done” button.
    • Select “YES” to confirm that you entered the right mobile.
    • You’ll receive a 6-digit OTP verification code via text message.
    • If you didn’t receive a code, tap the Resend Code link.
    • Enter the verification code in the HOOQ app, then hit the “Next” button.
  • Once you’re on the Discover page, tap on “ME” at the bottom right corner of your screen.
  • Select “Subscription”.
  • Tap on “Subscribe now”.
  • Since this is your first time to subscribe, you will be offered a 30-day free trial and you can get it as long as you're willing to set up your payment details upfront, then you will be charged once your trial period expires. If you're not ready to share your payment details yet, you can get HOOQ'd to the free 7-day trial instead.
    • To get the 30-day trial: ​
      • You’ll be asked to select from the different payment methods. Select your preferred payment method.
      • Click on "Subscribe now" or "Start your free trial".
      • Enter your payment details, then click on “Make Payment”.
      • Follow the prompts until you get a confirmation that your payment is successful. Note that you will be charged once your trial period expires.
    • To get the 7-day free trial: 
      • Click the back arrow at the top left of your browser.
      • Select "Start my 7 day free trial", then you can start getting HOOQ'd! :)


Didn't work? Don't worry, our tech gurus are always down to help! Send us an email via this link.
 
support@hooq.tv
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