Support Center

How to sign up for a free trial using your computer?

Last Updated: Nov 13, 2018 02:15PM SGT
So you want to get HOOQ'd up and satisfy your movie munchies? You came to the right place! We'd love to welcome you to our HOOQ family. :) 

Oh, and by the way, we have recently updated our look! We are working diligently to make our website available to other web browsers but, for now, please use the latest version of Google Chrome, Firefox, or Opera to get the most out of HOOQ.

You may sign up for a 30-day free trial, as long as you're willing to share your payment details upfront. Don't want to enter your payment details yet? That's okay, you can get HOOQ'd to our free 7-day trial -- no strings attached. ​Just follow these steps:

  1. Make sure you're connected to the internet, and then open a supported web browser. 
  2. Go to our website.
  3. Click the "WATCH NOW ON HOOQ" button.
    • If you want to sign up using your email address:
      • Enter your email address and click on "Done". 
      • Open your inbox and look for an email from HOOQ. Click on "Confirm Email".
      • If you're also using a computer to access your email, the page should route you to the home page after confirming the email. If it doesn't, or you used another device to confirm your email, go back to the HOOQ page and click on "I have verified".
      • Did not receive the verification email? Click on "Resend Email" on the same page.
    • If you want to sign up using your mobile number: 
      • Enter your mobile number in the specified box, then hit the “Done” button.
      • Select “YES” to confirm that you entered the right mobile number.
      • You’ll receive a 6-digit OTP verification code via text message.
      • If you didn’t receive a code, tap the Resend Code link.
      • Enter the verification code on the HOOQ sign-up page, then hit the “Next” button.
  4. Once you’re on the Discover page, tap on “ME” (user icon) at the bottom right corner of your screen.
  5. Select “Subscription”.
  6. Tap on “Subscribe now”.
    • To get the 30-day trial: ​
      • Select a payment method that offers a 30-day trial.
      • Click on "Start your free trial".
      • Enter your payment details, then click on “Make Payment”.
      • Follow the prompts until you get a confirmation that your payment is successful. Note that you will be charged once your trial period expires.​
    • To get the 7-day free trial: 
      • Click the back arrow at the top left of your browser.
      • Select "Start my 7 day free trial", then you can start getting HOOQ'd! :)
Note: Customers who access the plan selector and decide not to pay will be offered the 7-day free trial when they exit the plan selector (this offer is currently not available to customers in Indonesia and India).

Didn't work? Don't worry, our tech gurus are always down to help! Send us an email via this link.
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