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How do I improve my Wi-Fi connectivity?

How to restart your modem or router
  • Switch off and unplug the power from your modem or router.
  • Leave both unplugged for 30 seconds.
  • Plug the power back into the modem/router, and verify that you’re connected to the internet.

Avoid the Internet Rush Hour
  • This so-called Internet Rush Hour is a time period when the majority of internet users are online at the same time.
  • Typically, the peak hours are between 7 PM to 9 PM.
  • During the Internet Rush Hour, users commonly experience slowness while browsing or downloading content.
  • If you go online before 6 PM or after 11 PM, your internet’s expected to be faster.

Move closer to your modem or router
  • Your streaming or downloading experience will definitely improve as your distance from your modem or router lessens.
  • Depending on the brand and model of your modem or router, the signal it sends out is usually up to 30 feet. However, signals can be obstructed by walls and floors. 

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