HOOQ Digital Pte Ltd

How do I run a traceroute on my computer?

Traceroute is a computer network diagnostic tool for displaying the route (path) and measuring transit delays of packets across an Internet Protocol (IP) network. When you connect to a specific website, Traceroute shows the path it takes for your computer to connect to that website.
Here’s how you can run a traceroute:
For Windows:
  1. Open the Start menu.
  2. Click on Run.
  3. Type cmd and then press the OK button to open a command prompt.
  4. At the prompt, type tracert www.hooq.tv and press the Enter key.
  5. To copy the results, right click on the window and choose ‘Select All’. This will make the box contents turn white with black text and copy the contents to your clipboard.
  6. Go to the document you want to put the results into, right click and choose paste (or press CTRL + V on your keyboard).
  7. You may now close the traceroute window.
For Mac:
  1. Go to Applications.
  2. Click on Utilities.
  3. Click on Network Utility.
  4. Click on Trace route.
  5. Type www.play.hooq.tv the appropriate input field and press Trace.
  6. Select the results, and then right-click and select Copy or press COMMAND+C to copy the text.
  7. Paste the text into a text editor (TextEdit, etc.) and save the file.
Once you’ve saved the results of the trace route, please send it to us via email (support@hooq.tv).


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