HOOQ Digital Pte Ltd

How to do a hard refresh on my browser?

A hard refresh is a way of clearing a browser’s cache for a specific page and forcing it to load the most recent version of a page. Sometimes, when changes are made to a website, they don’t register immediately due to caching. A hard refresh will usually fix this, though occasionally completely clearing the cache is necessary.

Here's how to hard refresh on our supported browsers:


For Google Chrome
  • On a Windows PC: Hold down Ctrl and click the Reload button. Or, Hold down Ctrl and press F5.
  • On a Mac: Hold ⇧ Shift and click the Reload button. Or, hold down ⌘ Cmd and ⇧ Shift key and then press R.
 
For Mozilla Firefox
  • On a Windows PC: Hold the Ctrl key and press the F5 key. Or, hold down Ctrl and ⇧ Shift and then press R.
  • On a Mac: Hold down the ⇧ Shift and click the Reload button. Or, hold down ⌘ Cmd and ⇧ Shift and then press R.

For Opera
  • On a Windows PC: Hold the Ctrl key and press the F5 key. Or, hold down Ctrl and click the Reload button. 
  • On a Mac: Hold down the ⇧ Shift and click the Reload button. Or, hold down ⌘ Cmd and ⇧ Shift and then press R.

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