HOOQ Digital Pte Ltd

About One-Time Passwords (OTPs)

What’s an OTP, and when do I need it?

A One-Time Password (OTP) is needed for you to be able to create your HOOQ account successfully.

When you sign up with us or log in for the first time on your device
, our system will generate an OTP, which will be sent to the mobile number you’ve entered during the registration process.

You must enter your 6-digit OTP on the field provided within the OTP Verification page.

If you accidentally deleted your OTP or you didn’t receive it, select the “Resend OTP (or Resend code)” link below the OTP field. This will trigger the system to resend an OTP to your registered mobile.

For OTP troubles, (ex. Invalid OTP), please don’t hesitate to contact us (click hereor send us an e-mail at support@hooq.tv.

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