Support Center

Can I change my HOOQ account username?

Last Updated: Jan 15, 2019 12:50PM SGT
Yes, you can! :) If you’d like to change the e-mail address (username) you’re using to log in to your HOOQ account, just send your request over to, along with the following details:
  • Your preferred e-mail address (username)
  • Currently registered e-mail address (username)
  • The brand and model of at least two (2) devices you’re using to log in to your HOOQ account
  • The mobile number you’ve used to register with us

The second, third, and fourth information are required for verification purposes, which will serve as proof that you’re the account holder, and that you’re authorizing us to modify your account.
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