Support Center

FAQs about our content

Last Updated: Feb 03, 2018 02:14PM SGT
Exciting info about our content!

What content is available on HOOQ? 

We give you unlimited access to over 10,000 titles, including your favorite Hollywood, local, and regional films and TV shows at your fingertips! You can enjoy watching the latest episodes of some of the most popular TV shows in Hollywood! Isn't that sweet? :)

We also have movies that are available for rent. These are more recent titles! If you failed to watch them in the cinemas or just want to watch them one more time, you can get HOOQ'd on them again. :)

How often do you update your library?
We update our library monthly to ensure that you’re constantly entertained. :)

To check out some of the latest and all of the most popular videos on HOOQ, make sure to drop by our Popular on HOOQ catalog. How? If you're using a computer to view this FAQ page, click here. If you're using the HOOQ app, tap on Browse >
Popular on HOOQ.

Are your movies and series in High Definition (HD)? How many of your movies are in HD?
Some movies and series are available in HD. However, due to some content rights agreements, some movies or TV series may not be available in the said quality.

How do I know which movies and series have subtitles?

Just tap the video you want to watch and, on the video information page, you’ll see if the movie/TV show has subtitles and which language. For more info on how to enable the subtitles, check out the links below:

Some of my favorite TV shows and movies aren’t available to watch on HOOQ. When will they be available?
We’re constantly adding new titles to keep you HOOQ'd! There’s no set schedule for obtaining new particular movies or shows, though. Don't fret, we update our
Popular on HOOQ section on the Browse page monthly, so make sure to check it out! 

If you’d like to know more about content requests, click here.

How does HOOQ get content to stream online?
We partner with various content providers to license streaming rights for a variety of TV series and movies.

Some TV shows and movies that were available on HOOQ are now gone – where did they go?
Our rights to feature TV shows and movies will expire if we don’t renew them, which explains why some of them may not be available anymore. 

The rights to each TV show and movie are separate and are on a per country basis, and may not always be available for us to license, so in some cases, the availability of certain titles may be affected.

Did not find what you were looking for? Drop us a line by clicking here and we'd be glad to assist you!

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