Support Center

How do I request for new content, feature or subtitles?

Last Updated: May 15, 2018 07:41PM SGT

Request for New Content:

Want to request for a movie or TV show that’s not yet on HOOQ? Send an e-mail to our awesome team at support@hooq.tv and make sure to include the title of the movie or TV series and the country where you registered to HOOQ.

If it’s a TV series, it would be a huge help if you include the season and/or episode you’d want to see on our list.

  • Note: No guarantees though as to when your request/s will be in our catalogue.


Request for a New Feature:

If you have any bright ideas on what features we can add in the HOOQ app or its web version, don’t be shy -- send our team a message at support@hooq.tv with your request/s or recommendation/s.
 
By the way, it would be awesome if you could include a brief description of the functionality that you’re requesting to add and your country of registration. 


Request for Subtitles:

Getting all our content subtitled in English is now in progress. If there’s a specific subtitle language that you’d like to request, please send an email to our support team at support@hooq.tv and include the following details:

  • The subtitle language that you’re requesting
  • Title of the movie or TV series
    • If it's a TV series, include the season number and episode number
  • Your country of registration

Note:

  • We can’t guarantee when we’ll be able to add the subtitle.
 

Request for Channels (HOOQ Live TV):

 

We are looking at introducing more channels for your viewing pleasure, so let us know the channel you want! Send our team your recommendation at support@hooq.tv.

Note:

  • Currently, Live TV is only available in Indonesia.
  • Indonesian subtitles will appear embedded on some of the international free-to-air program.
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