Support Center

Will I be able to watch videos when I am overseas?

Last Updated: Jan 02, 2017 12:33PM SGT
Going overseas? Just a heads up! Streaming is not possible when you’re overseas due to content security reasons. You will see the message “This content is available only within the country” when attempting to stream the video. 

Hope is not lost, though. :) Just make sure that you prepare before you travel abroad. Before leaving the country where you are registered to HOOQ, stock up by downloading videos via the HOOQ app (maximum of 5 videos across all registered devices), and you'll be able to watch them overseas within a maximum of 72 hours from the completion of your download (or from the last time you are online while using the app). To learn more about downloading videos, click on the type of device you're using below.
 
Android | iOS  
 

 
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