Support Center

Can I watch videos when I am overseas?

Last Updated: Nov 13, 2018 01:39PM SGT
Going overseas?

Just a heads up! Streaming is not possible when you’re overseas due to content security reasons. When you attempt to stream a video overseas, you'll receive a message saying that the content you're streaming is only available within the country of your registration.

Hope is not lost, though. Just make sure that you prepare before you travel abroad. 
:) 

Before leaving the country where you are registered to HOOQ, stock up by downloading videos via the HOOQ app (maximum of 10 videos across all registered devices), and you'll be able to watch them overseas within a maximum of 72 hours from the completion of your download (or from the last time you are online while using the app).

To learn more about downloading videos, click on the type of device you're using below: 

Android | iOS  
 

 
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