HOOQ Digital Pte Ltd

(Indonesia) How do I sign up for a paid subscription using your iOS device?

Getting HOOQ’d to a paid subscription is easy as pie. Read on to know more. :)
 
You can pay for a HOOQ subscription through these methods:

 
  • iOS In-App Purchase (auto-renews)
  • Credit Cards (auto-renews; we accept those bearing Visa and/or MasterCard logos)
  • Debit Cards (doesn't auto-renew; we accept those bearing Visa and/or MasterCard logos)
  • Razer Gold / MOL Points (doesn't auto-renew)
  • OVO (doesn't auto-renew)
  • GoPay (doesn’t auto-renew)
  • Google Play (auto-renews or does not auto-renew) - available only on Android
  • Carrier Billing (XL Axiata, Telkomsel, Hutchison 3, Smartfren, Indosat)
  • Subscribe to HOOQ through our partners (Telkomsel, Telkom IndiHome, First Media or Grab)

How much does it cost? Click here to check our price rates.

To pay via iTunes billing (using your Apple ID):

 
  1. Make sure you're connected to the internet, and then open the HOOQ app. 
  2. Select "Log In" on the upper right corner.
  3. Tap "Sign up" at the bottom of the screen.
  4. To sign up using your mobile number:
    • Tap the down arrow then select your country code.
    • Enter your mobile number in the specified box.
    • Tap “Done”.
    • Select “YES” to confirm that you entered the right mobile number.
      • You’ll receive a 6-digit OTP verification code via text message.
      • If you don't receive a code within a few minutes, tap "Resend Code".
    • Enter the verification code, then hit “Next”.
    • Enter your email address and then tap “Start your trial now”.
  5. To sign up using your email address:
    • Select “Skip”.
    • Enter your email address in the field provided.
    • Tap “Start your trial now”.
    • Open your inbox, look for the email from HOOQ then confirm your email address.
      • If you don’t receive the email within a few minutes, tap “Resend Email”.
    • Go back to the HOOQ app, then tap “I have verified”.
  6. Once you’re on the Discover page, tap on the “ME” icon at the upper right corner of your screen.
  7. Select “Subscription”, then tap “Subscribe now”.
  8. Scroll down to view the available subscriptions (based on length and price), then choose the plan that you prefer.
    • If this is your first time to subscribe, you can get a 30-day free trial as long as you're willing to set up your payment details upfront. Note that you will be charged once your trial period expires.
  9. Make sure that your iTunes credentials/payment details are entered, then tap “Confirm”.
    • You need your iOS in-app purchases enabled for the payment to push through. Click here to know what to do if you get a message that in-app purchases are not allowed.
    • This will be charged towards the payment method you set up for your Apple ID/iTunes account. Please ensure that you’re using an iTunes account that's local to your country of registration. You’ll be prompted to switch to a local iTunes account if you’re not using one.
  10. Follow the prompts until you get a confirmation that your payment is successful.



You'll need to process the payment using an Android device or a computer. Please click on the device you'll be using and then follow the steps:

 

  • Via Telkomsel: Check out the Telkomsel website for the available packages and how to register for a Telkomsel package with HOOQ. If you have an active Telkomsel-MAXstream subscription, you can also watch HOOQ content within the MAXstream app (click here for the MAXstream packages).
  • Via Telkom IndiHome: You may visit the IndiHome website for more information.
  • Via First Media: You can get HOOQ service by purchasing a package using the MyFirstMedia app or through your set-top box or Smart Box. For more info, you may visit the First Media website.
  • Via Grab: Using the Grab app, you can purchase a package if you link your OVO Wallet to GrabPay.
  • Via OVO: You can subscribe to a one-time subscription and play HOOQ content on the OVO app.
 



Already have a HOOQ account? You'll simply need to renew your subscription.

Note: If you're currently subscribed to a partner plan, you won't be able to purchase another partner plan unless you use a different mobile number/email to sign up a new account.

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