HOOQ Digital Pte Ltd

(Thailand) How do I sign up for a paid subscription using your iOS device?

Getting HOOQ’d to a paid subscription is easy as pie. Read on to know more. :)

You can pay for a HOOQ subscription through these methods:

 
  • iOS In-App Purchase
  • Credit / Debit Cards (Visa and MasterCard only)
  • Rabbit LINE Pay
  • Google Play
  • Through our partners AIS and dtac

How much does it cost? Click here to check our price rates.
 
To pay via iTunes billing (using your Apple ID):

 
  1. Make sure you're connected to the internet, and then open the HOOQ app. 
  2. Select "Log In" on the upper right corner.
  3. Tap "Sign up" at the bottom of the screen.
  4. To sign up using your mobile number:
    • Tap the down arrow then select your country code.
    • Enter your mobile number in the specified box.
    • Tap “Done”.
    • Select “YES” to confirm that you entered the right mobile number.
      • You’ll receive a 6-digit OTP verification code via text message.
      • If you don't receive a code within a few minutes, tap "Resend Code".
    • Enter the verification code, then hit “Next”.
    • Enter your email address and then tap “Start your trial now”.
  5. To sign up using your email address:
    • Select “Skip”.
    • Enter your email address in the field provided.
    • Tap “Start your trial now”.
    • Open your inbox, look for the email from HOOQ then confirm your email address.
      • If you don’t receive the email within a few minutes, tap “Resend Email”.
    • Go back to the HOOQ app, then tap “I have verified”.
  6. Once you’re on the Discover page, tap on the “ME” icon at the upper right corner of your screen.
  7. Select “Subscription”, then tap “Subscribe to watch”.
  8. Select "See all plans" to view all the plans or prices (including benefits).
  9. Tap "Buy Now" to choose the package that you prefer.
    • If this is your first time to subscribe, you can get a 30-day free trial as long as you're willing to set up your payment details upfront. Note that the free trial can only be redeemed once per Apple ID, and you will be charged once your trial period expires.
    • If you're not yet ready to commit, you may take a 7-day free trial. Just tap on the back arrow and select "Sure, thanks!".
  10. Make sure that your iTunes credentials/payment details are entered, then tap “Confirm”.
    • You need your iOS in-app purchases enabled for the payment to push through. Click here to know what to do if you get a message that in-app purchases are not allowed.
    • This will be charged towards the payment method you set up for your Apple ID/iTunes account. Please ensure that you’re using an iTunes account that's local to your country of registration. You’ll be prompted to switch to a local iTunes account if you’re not using one.
  11. Follow the prompts until you get a confirmation that your payment is successful.



You'll need to process the payment using an Android device or a computer. Please click on the device you'll be using and then follow the steps:

 

AIS Mobile and Fibre: Click here for more info, or contact AIS support at 1175 for further assistance. 

AIS Playbox: If you’re eligible to activate a free trial/package via AIS Playbox, do the following:
  • Launch the HOOQ app. You’ll be auto-logged in and routed to the Discover page.
  • Select a video, then click Play.
  • Provide your consent.
  • Proceed to get the OTP.
  • Enter the OTP code via SMS.
  • Receive a confirmation message.

AIS USSD: Dial *508*8# for a 1-month free trial that will auto-renew with a 119 THB/month charge. For one-time packages, dial *508*10# (1-day) or *508*11# (7-day).  

  • Choose between a 7-day one-time prepaid or 30-day recurring postpaid subscription and subscribe by dialing *453*188# (postpaid) or *453*155# (prepaid) on your mobile. You can visit the dtac website for more information.
 



Already have a HOOQ account? You'll simply need to renew your subscription.

Note: If you're currently subscribed to a partner plan, you won't be able to purchase another partner plan unless you use a different mobile number/email to sign up a new account.

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