Support Center

(Philippines) How do I sign up for a paid subscription using your iOS device?

Last Updated: Oct 31, 2018 11:58AM SGT
Getting HOOQ’d to a paid subscription is easy as pie. :)
 
If you're using an iOS device, you can only subscribe via iTunes Billing.
 
To pay via iTunes billing (using your Apple ID):
  1. Make sure you're connected to the internet and then open the HOOQ app. 
  2. Log in to your HOOQ account. Click here for the steps.
  3. Once you’re on the Discover page, tap on the Me icon at the upper left corner of your screen.
  4. Select "Subscription".
  5. Tap on "Subscribe now".
  6. You’ll be routed to the Select Plan page. You'll see the available lengths of subscription (1 Month, 3 Months, 6 Months, and 1 Year).
  7. Tap the plan you want to pay for.
  • Note: It will be charged towards the payment method you set up for your Apple ID/iTunes account.
  1. Tap the "Confirm" button.
  2. Enter the password for your Apple ID as prompted and then tap the "Sign In" button and complete the payment transaction. You'll know that the payment is successful once you get a confirmation prompt.


 

  1. Make sure you're connected to the internet, and then open the HOOQ app. 
  2. Log in to your HOOQ account. Click here for the steps.
  3. Once you’re on the Discover page, tap on the Me icon at the upper left corner of your screen.
  4. Select "Subscription".
  5. Enter your activation code (6 alphanumeric characters or 6 letters) in the Redeem Voucher Codes box.
  6. Tap on "Submit".
 


You should have received your account credentials via SMS or the email address you enrolled when you signed up for your Globe Broadband Plan. The default password is “password1” (without quotation marks). All you need to do is log in to your HOOQ account. Here’s how:

  1. Open the HOOQ app.
  2. Tap on "Log in", and then enter your username/email address in the designated field.
  3. Tap on "Done". If this is the first time you’re signing in to the new HOOQ app, you can either validate your email or enter your password:
  • Validate your email: You’ll be asked to validate your email. On your device, please access your email and then look for the email verification from HOOQ in your inbox and/or spam/junk mail. Tap the “Confirm Email” button. Go back to the new HOOQ app, and tap “I have verified”.
  • Enter your password: Tap on “Enter Password”, then key in your password as prompted. Select OK. 4. You'll get routed to the Discover page. You can start watching! :)

NOTE: The length of your HOOQ subscription and whether or not it will automatically renew every month depends on the actual Globe plan and/or HOOQ promo that you subscribed to.
 

 

  • For Prepaid customers: You can register to HOOQ by texting HOOQ59 or HOOQ149 to 8080, or dial *143# and choose Surfing then HOOQ.
  • For Postpaid/Broadband customers: You can register by calling the Globe Hotline at (02)730-1000, or by dialing 211 through a Globe mobile phone (toll-free).
    • From November 1, 2018, new Globe Broadband customers who sign up to Plan 1299 and up will get a 6-month complimentary access to HOOQ.
  • To know more about the promo rates, click here.
 


You'll need to process your payment either through our HOOQ website on a computer or via the HOOQ app on an Android device.
 




How about the price? Click here for more details.

Want to sign up for the free trial first? Click here. :)
 
Already have a HOOQ account? You'll simply need to renew your subscription
 
Need help? Click here or send an email to us at support@hooq.tv. Let’s HOOQ you up! :)

 
support@hooq.tv
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