Support Center

How do I sign up for a free trial? (Apple iOS devices)

Last Updated: Jan 16, 2019 04:54PM SGT
You can directly sign up for the free trial through the HOOQ app on your iOS device. :)

You may sign up for a 30-day free trial, as long as you're willing to share your payment details upfront. If you're in the Philippines (PH) or Singapore (SG) and not ready to commit yet, you can sign up for a 7-day free trial.


Just follow the steps below and you'll be on your way to enjoying HOOQ! :)
  1. Make sure you're connected to the internet, and then open the HOOQ app. 
  2. Tap on the "Sign up" button.
  3. If signing up using your mobile number:
    • Tap the down arrow then select your country code
    • Enter your mobile number in the specified box, then hit the “Done” button.
    • Select “YES” to confirm that you entered the right mobile number.
      • You’ll receive a 6-digit OTP verification code via text message.
      • If you don't receive a code within a few minutes, tap the "Resend Code" link.
    • Enter the verification code in the HOOQ app, then hit the “Next” button.
    • On the “Confirm Your Email” page, enter your email address and then tap the “Next” button.
  4. If signing up using your email address:
    • Select Skip at the bottom of the Sign Up page.
    • Enter your email address.
    • Tap on the “Start your trial now” button.
  5. Open your inbox and look for the email from HOOQ. Verify your email address.
  6. Go back to the HOOQ app. You’ll see a pop-up message asking you to verify your email. Tap on the “I have verified” button.
  7. Once you’re on the Discover page, tap on the “ME” icon at the upper left corner of your screen.
  8. Select “Subscription”.
  9. Tap on “Subscribe now”.
  10.  Scroll down to view the available lengths of subscription (1 Month, 3 Months, 6 Months, and 1 Year).
    • To sign up for the 30-day free trial:  
      • Select a payment plan.
      • Make sure that your iTunes credentials/payment details are entered, then tap on the “Confirm” button.
      • Follow the prompts until you get a confirmation that your payment is successful. Note that you will be charged once your trial period expires.​
    • (PH and SG customers): To sign up for the 7-day free trial: 
      • Tap the back arrow at the top left.
      • Select "Sure, thanks!", then you can start getting HOOQ'd! :)
 
Notes: 
Please view the HOOQ Features and System Requirements for iOS devices to learn more about the compatibility of your device and browsers. 
support@hooq.tv
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete