HOOQ Digital Pte Ltd

How to delete my downloaded videos (HOOQ app for Android)

It's now easier to manage your downloaded videos on all of your registered smartphones/tablets! :) Just make sure to update the HOOQ app to the latest version first. 

Is your app already updated? Here’s how you can manage your downloaded videos:

 
  1. Log in to your HOOQ account. 
  2. Tap on the ME icon at the upper right corner.
  3. Select "Downloads". You'll see the following:
  • The videos that you've downloaded or are in the download queue on the device you're using.
  • The videos that were downloaded or are being downloaded on your other registered device/s (if there's any), plus the model of that other device. 
  1. Tap on "Edit" at the top-right. 
  2. Tap the downloaded video that you want to delete (make sure it has a check mark as shown on the image below). You can select one or more videos to delete. Tap on "Remove" at the bottom. When you see a pop-up message, tap "Confirm". 
 

 

 
 
Notes:
 
  • You can download up to ten (10) videos at any one time across all devices per HOOQ account. (i.e. You may download 5 videos on your phone and 5 videos on your tablet using the same HOOQ account).
  • Downloaded videos are non-transferable and can be played in offline mode only on the device that downloaded the video.
  • After you delete a downloaded video using another device, here's what you'll see on the device where you downloaded the video:
 
 

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