Support Center

How to sign up for a paid subscription using your Android device (Thailand)

Last Updated: Aug 16, 2017 07:12PM SGT
Welcome to HOOQ! :) You can easily get HOOQ'd up to a paid subscription with us. Read on to know more. 

Available payment methods:
  • Credit card (one-time or auto-renew, we accept those bearing Visa and/or MasterCard logos)
  • Debit card (doesn’t auto-renew, we accept those bearing Visa and/or MasterCard logos)
  • Via AIS Mobile or AIS Fibre (auto-renews after the initial free subscription that comes with your AIS plan)

Click here if you'd like to check out our updated pricing and available lengths of subscription. 

Ready to subscribe? Here's how:
 
  • Make sure you're connected to the internet, and then open the HOOQ app. 
  • Log in to your HOOQ account. Click here for the steps.
    • ​Don't have a HOOQ account yet? No worries! Here are the steps:
      • ​Tap on "New to HOOQ? Sign up here".
      • Tap the down arrow and then select your country code.
      • Enter your mobile number in the specified box, then hit the “Done” button.
      • Select “YES” to confirm that you entered the right mobile.
      • You’ll receive a 6-digit OTP verification code via text message.
      • If you didn’t receive a code, tap the Resend Code link.
      • Enter the verification code in the HOOQ app, then hit the “Next” button.
      • On the “Confirm Your Email” page, enter your email address and then tap the “Next” button.
      • Open your inbox and look for the email from HOOQ. Verify your email address.
      • Go back to the HOOQ app. You’ll see a pop-up message asking you to verify your email. Tap on the “Verify now”.
  • Once you’re on the Discover page, tap on “ME” at the bottom right corner of your screen.
  • Select “Subscription”.
  • Tap on “Subscribe now”. 
  • If this is your first time to subscribe, you will be offered a 30-day free trial and you can get it as long as you're willing to set up your payment details upfront, then you will be charged once your trial period expires. If you're not ready to share your payment details yet, you can get HOOQ'd to the free 7-day trial instead.
    • To get the 30-day trial: ​
      • You’ll be asked to select from the different payment methods. Select your preferred payment method.
      • Tap on "Subscribe now" or "Start your free trial".
      • Enter your payment details, then tap on “Make Payment”.
      • Follow the prompts until you get a confirmation that your payment is successful. Note that you will be charged once your trial period expires.
    • To get the 7-day free trial: 
      • Tap the back arrow at the top left.
      • Select "Start my 7 day free trial", then you can start getting HOOQ'd! :) 


If you want to subscribe through our Partner AIS (Mobile and Fibre):
  • Click here for more info, or contact AIS support at 1175 or 1185 for further assistance. 
  • You’ll be asked to select from the different payment methods. Select your preferred payment method.
  • Tap on "Subscribe now" or "Start your free trial".
  • Enter your payment details, then tap on “Make Payment”.
  • Follow the prompts until you get a confirmation that your payment is successful.
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