Support Center

How to sign up for a paid subscription using your Android device? (Philippines)

Last Updated: Aug 16, 2017 05:24PM SGT
Thanks for choosing HOOQ as your entertainment companion! :) You can easily get HOOQ'd up to a paid subscription with us. Read on to know more. 

Available payment methods:
  • Credit card (auto-renews, we accept those bearing Visa and/or MarsterCard logos)
  • Debit card (doesn’t auto-renew, we accept those bearing Visa and/or MasterCard logos)
  • Globe/TM numbers (one-time or auto-renews)
  • Globe (mobile postpaid and broadband)

Click here if you'd like to check out our updated pricing and available lengths of subscription. 

Ready to subscribe? Here's how:
  • Make sure you're connected to the internet, and then open the HOOQ app. 
  • Log in to your HOOQ account. Click here for the steps.
    • ​Don't have a HOOQ account yet? No worries! Here are the steps:
      • ​Tap on "New to HOOQ? Sign up here".
      • Tap the down arrow and then select your country code.
      • Enter your mobile number in the specified box, then hit the “Done” button.
      • Select “YES” to confirm that you entered the right mobile.
      • You’ll receive a 6-digit OTP verification code via text message.
      • If you didn’t receive a code, tap the Resend Code link.
      • Enter the verification code in the HOOQ app, then hit the “Next” button.
      • On the “Confirm Your Email” page, enter your email address and then tap the “Next” button.
      • Open your inbox and look for the email from HOOQ. Verify your email address.
      • Go back to the HOOQ app. You’ll see a pop-up message asking you to verify your email. Tap on the “Verify now”.
  • Once you’re on the Discover page, tap on “ME” (user/person icon) at the bottom right corner of your screen.
  • Select “Subscription”.
  • Tap on “Subscribe now”.
  • You’ll be asked to select from the different payment methods. Select your preferred payment method.
    • ​​If this is your first time to subscribe, you will be offered a 30-day free trial. You will be charged once your trial period expires.
  • Tap on "Subscribe now" or "Start your free trial".
  • Enter your payment details, then tap on “Make Payment”.
  • Follow the prompts until you get a confirmation that your payment is successful.

If you want to subscribe through our Partner, Globe:
  • For mobile and nomadic customers: You can register to HOOQ by texting HOOQ149, HOOQ299 or HOOQ499 to 8080, or dial *143# and choose Surfing then HOOQ.
  • For Broadband/At Home customers: You can register by calling the Globe Hotline at 730-1000. 
support@hooq.tv
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