Support Center

(Philippines) How to sign up for a paid subscription using your Android device?

Last Updated: Oct 31, 2018 11:54AM SGT
Thanks for choosing HOOQ as your entertainment companion! :) You can easily get HOOQ'd up to a paid subscription with us. Read on to know more. 

Available payment methods:
  • Credit card (auto-renews, we accept those bearing Visa and/or MarsterCard logos)
  • Debit card (doesn’t auto-renew, we accept those bearing Visa and/or MasterCard logos)
  • Money Online/MOL Gold Points (one-time)
  • Charged via Globe/TM numbers (one-time or auto-renews)
  • Charged via Smart/TalkNTxt/Sun numbers (one-time or auto-renews)
  • Globe (mobile postpaid/broadband plan)

Click here if you'd like to check out our updated pricing and available lengths of subscription. 

Ready to subscribe?  Here's how:
  1. Make sure you're connected to the internet, and then open the HOOQ app. 
  2. Log in to your HOOQ account. Click here for the steps.
    • Don't have a HOOQ account yet? No worries! Here are the steps:
      • Tap on "Sign up".
      • Tap the down arrow and then select your country code.
      • Enter your mobile number in the specified box, then hit the “Done” button.
      • Select “YES” to confirm that you entered the right mobile number.
        • You’ll receive a 6-digit OTP verification code via text message.
        • If you didn’t receive a code, tap the Resend Code link.
      • Enter the verification code in the HOOQ app, then hit the “Next” button.
      • On the “Confirm Your Email” page, enter your email address and then tap the “Next” button.
      • Open your inbox and look for the email from HOOQ. Verify your email address.
      • Go back to the HOOQ app. You’ll see a pop-up message asking you to verify your email. Tap on “Verify now”.
  3. Once you’re on the Discover page, tap on ME icon (user icon) at the upper left corner of your screen.
  4. Select “Subscription”.
  5. Tap on “Subscribe now”.
    • If this is your first time to subscribe, you will be offered a 30-day free trial and you can get it as long as you're willing to set up your payment details upfront, then you will be charged once your trial period expires. If you're not ready to share your payment details yet, you can get HOOQ'd to the free 7-day trial instead.


 

  1. You’ll be asked to select from the different payment methods. Select a recurring payment method that offers a 30-day trial.
  2. Tap on "Subscribe now" or "Start your free trial".
  3. Enter your payment details, then tap on “Make Payment”.
  4. Follow the prompts until you get a confirmation that your payment is successful. Note that you will be charged once your trial period expires.
 

 

  1. Tap the back arrow at the top left.
  2. Select "Start my 7 day free trial", then you can start getting HOOQ'd! :) 
 

 

  • For Prepaid customers: You can register to HOOQ by texting HOOQ59 or HOOQ149 to 8080, or dial *143# and choose Surfing then HOOQ.
  • For Postpaid/Broadband customers: You can register by calling the Globe Hotline at (02)730-1000, or by dialing 211 through a Globe mobile phone (toll-free).
    • From November 1, 2018, new Globe Broadband customers who sign up to Plan 1299 and up will get a 6-month complimentary access to HOOQ.
  • To know more about the promo rates, click here.
 


 
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