Support Center

How to sign up for a free trial (Android)

Last Updated: Jan 16, 2019 04:53PM SGT
Oh, hey there! Want to try getting HOOQ'd? :)
 
First, you’ll have to download the HOOQ app using your Android device. 

You may sign up for a 30-day free trial, as long as you're willing to share your payment details upfront. 
If you're in the Philippines (PH) or Singapore (SG) and not ready to commit yet, you can sign up for a 7-day free trial.

Just follow the steps below and you'll be on your way to enjoying HOOQ! :)
 
  1. Make sure you're connected to the internet, and then open the HOOQ app. 
  2. Tap on the "Sign up" button.
  3. If signing up using your mobile number:
    • Tap the down arrow then select your country code.
    • Enter your mobile number in the specified box.
    • Tick the radio button to accept the HOOQ terms and conditions.
    • Tap on the “Done” button.
    • Select “YES” to confirm that you entered the right mobile number.
      • You’ll receive a 6-digit OTP verification code via text message.
      • If you don't receive a code within a few minutes, tap the "Resend Code" link.
    • Enter the verification code in the HOOQ app, then hit the “Next” button.
    • On the “Confirm Your Email” page, enter your email address and then tap the “Next” button.
  4. If signing up using your email address:
    • Tick the radio button to accept the HOOQ terms and conditions.
    • Select Skip at the bottom of the Sign Up page.
    • Enter your email address.
    • Tap on the “Start your trial now” button.
  5. Open your inbox and look for the email from HOOQ. Verify your email address.
  6. Go back to the HOOQ app. You’ll see a pop-up message asking you to verify your email. Tap on the “I have verified” button.
  7. Once you’re on the Discover page, tap on the “ME” icon (user icon) at the upper left corner of your screen.
  8. Select “Subscription”.
  9. Tap on “Subscribe now”.
    • To sign up for the 30-day free trial:  
      • Select a payment method that offers a 30-day trial.
        • Tap on "Start your free trial now".
        • Enter your payment details, then tap on “Make Payment”.
        • Follow the prompts until you get a confirmation that your payment is successful. Note that you will be charged once your trial period expires.​
      • (PH and SG customers): To sign up for the 7-day free trial: 
        • Tap the back arrow at the top left.
        • Select "Sure, thanks!", then you can start getting HOOQ'd! :)
 
Need help? You can reach us via email at support@hooq.tv or click hereWe'll be happy to help you get HOOQ'd up! :)
support@hooq.tv
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