Support Center

System Requirements (Android)

Last Updated: May 16, 2017 08:31AM SGT
Hey there, film buff! If you're planning to use your Android device to get HOOQ'd, make sure first that your device meets the requirements listed below: 

Operating System (OS): Should be at least version 4.0.3 (
ICE_CREAM_SANDWICH_MR1) to install the HOOQ app.
  • Don't know your Android version? Click here
  • If your Android version doesn't meet the requirement, don't fret! Click here for instructions on how to upgrade your version. 

Your Google Play Store account should be set to local. 
  • Don't know if your Google Play Store's set to local? Click here.
 
Recommended internet speed: 
  • At least 2 Mbps for Wi-Fi. 
    • Not sure what your Wi-Fi's speed is? Click here for tips on how to check.
  • At least 3G for mobile data.  

If everything's good, click here for a walk-through on how to download the HOOQ app on your Android device. :)
 
support@hooq.tv
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete